Delivery Information

Delivery Policy

My dispatch time is usually around 2-3 days to fit around my job and my family, but I will try to dispatch your order as a soon as I am able to. 

I try to keep postage and packaging costs reasonable for most customers, while also making them feasible for my business in the face of ever increasing postage costs. I do not agree with the working conditions of courier companies, and whilst they may be cheaper for the customer, the human cost of these services is not something I want to contribute to with my art. I therefore send all my orders via Royal Mail -  I usually walk to my local postoffice to support the services in my area.  

All order are sent using standard Royal Mail services, without tracking or insurance.

UK orders up to £19.99 - £4 - Royal Mail 2nd Class postage

UK orders over £20 - free delivery - Royal Mail 2nd class postage

EU* orders - £6 flat rate delivery - Royal Mail Standard International

Wordwide orders* - £13 flat rate delivery - Royal Mail Standard International

* I do not collect VAT or Import Duties.  Parcels are marked as 'Printed Papers'  on a Delivered Duties Unpaid (DDU) basis. International customers need to be aware that they may have to pay the correct VAT plus handling / clearance fees before they can receive their parcel, and that I take no responsibility for those fees.

* I cannot send to the following countries due to packaging laws: Germany, Poland, France, Greece. If you have any queries about this, please send me a message.

* If you live in a country that is not listed in the drop-down menu, please send me a message and I will create a delivery profile for you.

 I wrap all orders securely, using recycled or repurposed packaging without plastic. I take no responsibility for items becoming damaged or getting lost in the post, but if this does happen, please contact me and I will do my best to help.